Frequently
Asked Questions.

Tickets are available online via our website and at the on-site ticket office. We offer four types: Activities only, Activities + Show (the most popular), Show only, and Exclusive Evening Event (Fri/Sat, 10.45 pm to midnight, 16 years and over). We strongly recommend purchasing tickets online in advance.

Reduced rates are available for children under a certain age, those aged 65 and over, and people with disabilities. Children aged 2 and under get free entry to shows, and children aged 5 and under get free entry to activities. Group rates are available for groups of 10 or more. Please email us at info@h2origin.ca.

Tickets may be exchanged for another date up to 48 hours before your visit, subject to availability. Refunds are not accepted. We offer an optional ticket insurance at checkout that may reimburse your purchase under certain conditions.

Dates: 3–31 July

Venue opening hours

Wednesday and Thursday: 3 pm to 11 pm
Friday to Sunday: 1 pm to 11 pm
Activities

Wednesday and Thursday: 3 pm to 9 pm
Friday to Sunday: 1 pm to 9 pm
Shows

First performance: 9.30 pm
Second performance: 10.30 pm
Talks

Friday, Saturday and Sunday: 7.45 pm to 8.30 pm
*A separate ticket is required for each performance.

On Wednesdays, Thursdays and Sundays, enjoy the full H2Origin experience!

Starting at 6:30 PM, step into the world of H2Origin and freely explore our interactive activities, immersive zones, and giant inflatable attraction. At 9:00 PM, take your seat for H2Origin, a spectacular immersive aquatic journey presented under the stars. After the show, extend your adventure with stargazing through a giant telescope (weather permitting).

On Fridays and Saturdays, the H2Origin experience continues throughout the evening!

Beginning at 6:30 PM, immerse yourself in our world and enjoy access to interactive activities, immersive zones, and our giant inflatable attraction. Before the show, enjoy a fun space-themed face painting session. Then, at 9:00 PM, experience the breathtaking immersive aquatic journey of H2Origin.

After the show, the evening continues with rocket launches, interactive laser games projected onto the containers, live music from our DJ, and stargazing through a giant telescope (weather permitting).

We recommend allowing between 2 and 4 hours to make the most of all the activities and the show. Come on a weekday to avoid long queues at the activities

Yes. H2Origin is designed to take place in all weather conditions. Light rain will not affect the activities or the show, which will proceed as scheduled. In the event of severe or unsafe weather conditions, any updates or changes will be communicated in real time through our social media channels.

All our activities are included in the Activities ticket. The ticket includes scientific and interactive experiences: water rockets, rover exploration, programmable robots, inflatable games, quizzes, interactive fountains and mini science activities. All are included in the Activities ticket; no booking is required.

Our activities are suitable for children aged 5 years and older.

Our activities are accessible. They will take place on flat ground. When you purchase a ticket for reduced mobility, whether for the show or the activities, you will receive a free additional ticket for a companion. We recommend contacting us in advance at info@h2origin.ca to plan your visit.

The show is an original production by Laser Quantum, combining synchronised water jets, multimedia projections, lighting, sound design and a narrative. The details are kept under wraps to preserve the magic; some experiences are best experienced rather than described. Performed outdoors, once or twice a night. (A separate ticket is required for each performance.)

The show is included in the Activities + Show ticket and the Show-only ticket. You can choose your seats when purchasing your ticket on site or online.

Starting July 31, discover the H2Origin Night Experience. Enjoy an unforgettable evening with interactive laser games projected onto the containers, our illuminated giant inflatable attraction, astronomy observations through a giant telescope, and live music from our DJ.

The Exclusive Night Experience begins at 9:00 PM and is available on Fridays and Saturdays only.

Starting July 31, every Friday and Saturday, only guests holding an Exclusive Night ticket (available as an add-on when purchasing an admission ticket) are permitted to remain on site for the evening. At 10:30 PM, the site closes to all visitors who do not hold an Exclusive Night ticket.

A refreshment and snack station is available on site. You may bring a bottle of water. Full meals, cool boxes, barbecues or drinks purchased elsewhere are not permitted.

Yes, the venue is fully accessible to pushchairs and people with reduced mobility. Accessible toilets are available. Please contact us in advance for any special requirements. Guests with tickets for our shows who have pushchairs will be allocated specific seats set aside for this purpose. Please note that places are limited.

Only certified service animals are permitted on site. Pets are not allowed for the safety and comfort of all visitors.

Yes, preferential rates and bespoke packages are available for groups of 10 or more. H2Origin is particularly well-suited to groups thanks to its educational and scientific content. Please email us at info@h2origin.ca at least two weeks in advance.

H2Origin is an original creation by Laser Quantum, an internationally renowned Laval-based company that has specialised in immersive experiences for over 33 years. Known for its productions at Caesars Palace in Las Vegas, the 375th anniversary celebrations in Montreal and Cirque du Soleil, and much more! For the first time, Laser Quantum is creating an experience for the general public and for its city.

Yes, H2Origin is designed to become the unmissable event of the Laval summer. Laser Quantum’s ambition is to return with a new edition in 2027 and beyond.

For any questions, partnership enquiries or further information, please email us at info@h2origin.ca or call +1 514-360-0789. We will respond within 24 to 48 working hours.